Testimonials and Reviews

Reviews From Our Customers On Custom Wooden Doors, Wrought Iron Gates, Custom Furniture, and Restored Antiques

Read some reviews and feedback we have received from our direct customers and dealers over the past year. We would love your feedback with your honest opinion. Note: We post all honest feedback, positive or negative, in its raw form without disclosing customer information. We do not solicit our customers or sell lists to anyone. If you would like to submit your feedback for placement on our website, please Contact Us!

Please Also Add Your Feedback On Your Favorite Review Sites:

Better Business Bureau

Customer Reviews

Kelly Blount

Y’ALL!!!! I AM LITERALLY OVER THE MOON!!!

The door has just arrived. I had what I thought was unobtainable expectations for this door, but you have miraculously made something far past what I ever could have dreamed! It is literally the most beautiful piece of art I’ve ever seen!

My emotional attachment to my childhood door is borderline insane. When I made it to that door it meant my Mimi,Mama, home and stability were just on the other side. You captured it PERFECTLY! I wish I had the words to properly articulate what an incredible gift you’ve given me in making my new start in this home, but I’m certain there are no words for the joy this door brings me. THANK YOU!

I pray that someone does something for each of you this Christmas that makes your heart as happy as this has made mine!

I will send pictures on Monday after it is installed and hopefully get a video of when my Mama arrives next week and realizes what the speakeasy is, so that I can share it with y’all as well.

I have seen many of your magnificent doors that you’ve created and of course feel like this is your most spectacular work, but I am absolutely positive that one has never been loved as much as this one will be! It truly is the most stunning door in the history of ever!

Thank you for your patience in dealing with me through the process of designing it. Thank you for being extremely professional and masters of your work from design all the way to delivery. Thank you for the best Christmas gift I’ll ever receive. THANK YOU. THANK YOU. THANK YOU!!!!

The Borowys

We want to tell you how elated we are with the outcome of our fabulous door. We have never seen such a beautiful piece of artwork that we call a door! It is more than a door to us and it was well worth the wait to receive it.

We understand that beauty is not manufactured overnight and there is no way that this could ever be manufactured in a few months. It is a fantastic piece of art that we will cherish for our entire life and it was well worth the investment and the time it took to hand create for us.

Thank you again, so very much.

Sandy

Hello Michelle,

I received my furniture last Sunday. The delivery person, Manny, was very nice as you had said.
The quality of the workmanship is awesome. The carving is so beautiful, it surpasses all the other carvings I have and by a thousand times over!
I greatly thank all the people who had a part in making this furniture.

John B.

Dear Jerry, I wish send my appreciation again — The door looks great. We get compliments from everyone who passes through it, and we feel safer because it’s imposing to would-be intruders. Please send my sincere thanks and admiration to everyone who had a part in designing and crafting the finest entry door I’ve ever passed through! I have and will continue to refer potential customers to ArtFactory.com. Best wishes for a fine year and success to your company!

Joelle and John M.

Roger et al, Thank you so much for our beautiful front door. You were right. It was worth-the-wait. And the workmanship…incomparable. Please feel free to use us as a reference anytime.

Dru S.

Roger, The sconces arrived this morning, just in time for my birthday. They are exceptional! My wife was so impressed that they may actually get promoted to the front door. Thanks for the attention to detail and careful packaging. We will enjoy them for many years to come. You will be hearing from us again!

Mark

Hi Tony, Hope you are well! You may recall, we bought our front door from the Art Factory a few months ago, the door looks fantastic. We are so happy with it, and thus we are considering having you folks make some furniture for us. Many thanks!

Leslie

Hi Roger,
The door arrived safely and is installed and looking stunning. The driver commented several times on how beautiful it was. I have also had several jaws drop standing outside my house. Well worth the wait. Thanks!

Sandra

The light is up and the room painted - it looks fantastic. We couldn't be happier with the quality of the lighting you made, exactly as we specified and one-of-a-kind. Here are a couple of photos. (See Product CH6124)

Thanks, Sandra

Debbie & Joel E.

Hello to Everyone Down In Scottsdale! I wanted to let you all know that our door has not only arrived…it is beautiful! Thank you for working with us on this project. It seemed like such a long wait, but it was well worth it. The distressing of the wood is just right and we think the color choice was a good one. It is clear that great attention has been paid to the fitting of the pieces and the overall design and functionality of the door. The hand done wrought iron is amazing! Thank you all once again. You do wonderful work. If we ever get down to your area, we hope to stop in and see your Art Factory.

Will and Carol K.

Just wanted to thank all of you. We love our door. I’ve installed hundreds of doors and none were as beautiful as the one I put on my own house. It was worth the wait. I look forward to my next order.

Thanks again!

Bob in Indio

After searching for a flag holder to match the wrought iron decorations on my house and not finding any local companies that could make it, I tried The Art Factory. I was not sure of success due to the limits of communication on line. But the Art Factory handled the process very well. I sent pictures of the existing wrought iron decorations and a rough drawing of what I wanted with dimensions. The flag holder they made was exactly what I wanted and was finished beautifully. They even made some good suggestions during the process.

Sean F.

I was absolutely thrilled to discover that Scottsdale Art Factory existed right here in our backyard. My wife and I were amazed when we walked the extensive showroom with countless one-of-a-kind treasures; from hand-crafted furniture and doors to beautifully refurbished antiques, the Art Factory is unlike any other premium home furnishing store. Our first acquisition was a hand-crafted ironworks kick plate for our custom front door. Karla assisted us throughout, and she was friendly, knowledgeable and extremely professional. We will definitely go back to the Art Factory! If you want something unique, with a first-class team to support you, call or visit the Art Factory.com. You won’t be disappointed.

Ron S.

I received by Borden’s lighted sign today – super nice. We built a private museum next to our house – 12,000 sq. ft. building – and there is a Borden’s Ice Cream parlor with lots of 40s and 50s items. We have a crowd coming with several people that worked for Borden’s – one worker has been there for 40 years and is still working in the building. Thanks again. I hope we can deal again.

Bill C.

Good morning, Just wanted to drop you a line and let you know how pleased we are with our doors and our gate. Once again thank you for a great product.

Linda H.

This is a long overdue email – we want to thank you and everyone involved for the most beautiful bed!!! The quality of work is exceptional. Please thank everyone for us. We hope to work with you in the future on other pieces.

Meg G.

The door arrived yesterday and our guys are here today installing it. There are no words for how beautifully crafted and amazing this door is! The most exciting feeling of Christmas ever!! Please tell your crew they are out of this world and we couldn’t be happier! THANK YOU THANK YOU THANK YOU ArtFactory.com YOU ROCK!!

Michael A.

Hi Tony, We love our doors!!